Elevate your career with OPENLANE as a Remote Bilingual Automotive Technical Specialist. Leverage your expertise in automotive diagnostics while delivering outstanding customer support. This role is perfect for candidates with at least two years of hands-on automotive experience, particularly as a Service Technician or Damage Appraiser.

As a key member of the Arbitration team, you will act as a neutral judge in disputes, using solid analytical skills to ensure satisfactory resolutions through customer interactions. Key Responsibilities:
Validate vehicle conditions from comprehensive reports
Serve as a neutral party in customer arbitration
Clearly communicate resolutions to all stakeholders
Educate on vehicle best practices and expectations
Foster collaboration with inspection teams Requirements:
Fluent in English and French
2+ years in automotive technical roles
Committed to working within EST hours
Excellent written and verbal communication skills
Proficient in using CRM software Use your bilingual communication and automotive insight to drive enhanced outcomes for customers at OPENLANE.

📌 Openlane Remote Bilingual Automotive Specialist Toronto
🏢 OPENLANE
📍 Toronto