Join TD in Toronto as a Senior Business Support Analyst, dedicated to optimizing Cloud Data Platform support processes. Leverage AI and Azure capabilities to transform customer experiences. In this expert role, you'll be responsible for enhancing operational readiness and scalability across the Cloud Data Platform.

You will manage support requests meticulously, incorporating AI technologies to improve knowledge access and service delivery, while ensuring stakeholder collaboration. Key Responsibilities:
Enhance Cloud Data Platform operational efficiency
Oversee support ticket life cycle from intake to resolution
Implement AI-driven support capabilities
Develop and document business processes for scalability
Provide timely feedback on project requirements Requirements:
Technical certificate or undergraduate degree
7+ years in business support operations
Familiarity with BI tools and data governance
Solid communication skills for cross-functional collaboration
Agile methodology experience is an asset Become a key player at TD, transforming Cloud Data Platform support while driving efficiency and client satisfaction.

📌 Drive Cloud Data Platform Success At Td Toronto (Canada)
🏢 TD
📍 Canada