Drive transformative financial guidance at MaPS as Director of Guidance &

Education Operations. Lead the enhancement of educational services and build robust systems for all UK citizens. As the Head of Guidance &

Education Operations, you'll be integral in scaling impactful money guidance and education offerings. This role demands strategic operational leadership, ensuring services are effective and customer-centric. By managing teams and stakeholders, you will implement recent learning services and contribute to a resilient financial ecosystem in the UK. Key Responsibilities:
Lead service improvements in financial education
Develop scalable systems for guidance delivery
Enhance performance through data-driven insights
Engage effectively with partners and stakeholders
Foster a results-oriented culture within teams Requirements:
Experience in operational leadership across diverse services
Robust focus on customer service excellence
Proven skills in project and change management
Ability to lead high-performing teams
Commitment to driving inclusion and accountability Elevate the standard of financial education services across the UK with MaPS.

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