Job Role & ProfileLoss Recovery SpecialistAdvertised asLoss Recovery SpecialistLocationRemoteReports toManagerContractRegular, Full-timeEducationBachelor's degree in Business Administration, Finance, economics or Equivalent work experience in the finance industryTravel RequirementsNoAbout UsTP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.Our Work CultureAt TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.Autonomous - We encourage and trust your decision-making skillsProgressive work environment- If you have skills to prove we have all ladders for you to growFlexible - We believe in resultsInnovative - All ideas matterInclusive - Everyone is Included and everyone winsAbout the JobEffectively work with our customers on their final obligations in the collection of written-off accounts and deficiency balance resulting from the sale or charge-off of the assets. Responsible for coordinating vendor relationships, and activities for Arrears Management.ResponsibilitiesWhat You DriveControl trucking company portfolio recovery portfolio; including skip and deficiency files. Make outbound calls, establish payment plans/settlements, follow-up with trustees, attorneys, and skip agencies to maximize recovery opportunities.Ensure appropriate legal documents and reports are prepared in a timely and accurate manner such as completion of the Proof of Claims for customers who have made an Assignment in Bankruptcy, Legal Authorization Checklist, and completion of Abandonment/Settlement document. Represent in legal actions when necessary.



Liaise with approved vendors for collections and recoveries.Ensure vehicles are ordered, paid, and delivered in a timely manner. Responsible for the payment of fuel, maintenance, and tolls for the company car program. Tracking of kilometers completed monthly for taxation purposes.Identify, quantify, report and manage all risks associated with outsourcing opportunities, process optimization and/or operational efficiencies, champion support for opportunities with management.Continuous process, reporting and metric improvements for the recovery team, including creating process/training documentation. Work closely with other departmental subject matter experts to share best practices, train staff and improve overall department knowledge of collections and recoveries in Arrears Management.Preferred SkillsBachelor's degree in Business Administration, Finance, economics or Equivalent work experience in the finance industry5+ years of experience in Customer Service and CollectionsStrong communication and interpersonal skillsSolid problem-solving and decision-making skillsAble to handle difficult situations in a positive and professional manner.Commercial funding experienceFrench language speaking/writing is an assetEstablished career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.Robust career path with a full development plan and the opportunity to grow in the organization.Continuous learning through progressive training that is specific to your tenure and skills.Competitive salary with incentive programsPositive and supportive environmentMedical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.$34/hrLocationHybrid, 75 Eglinton Ave E. Toronto, ON M4P 3A4 (3 days in office and 2 days remote)Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodating you to best meet your needs.#J-18808-Ljbffr

📌 Loss Recovery Specialist - $34 An Hour (Winnipeg)
🏢 Tp
📍 Winnipeg