POSITION:Organizational Change Management Specialist (2 Year Contract)REPORTS TO:Manager, People and CultureDEPARTMENT:Human ResourcesLOCATION:North BayREFERENCE:800-61-27SALARY:$91,572 - $107,718WHO WE AREOntario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a up-to-date, forward‑thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, a defined benefit pension plan, paid personal leave days and discounted transportation on our bus and passenger rail services.ACCOUNTABILITY STATEMENTThe Organizational Change Management (OCM) Specialist supports the development and implementation of enterprise change management methodologies, tools, and practices to enable successful adoption of change and foster a culture of readiness and adaptability.MAJOR DUTIES/RESPONSIBILITIESApply, perform, and deliver a structured change management approach and methodology for the people side of change including stakeholder analysis, change impact assessment and readiness assessmentDevelop and execute comprehensive change management plans, including stakeholder engagement and communications strategiesConduct stakeholder analysis and provide leader and sponsor coaching to support adoptionAs required, may serve as OCM lead for assigned major initiatives. In addition to executing overall change management deliverables, this may include also owning the strategy and planning, joining leadership meetings, providing recommendations and solution management and ownership of sponsorship engagement and program updates.Collaborate with program teams to develop and deliver communications, engagement materials,



and executive presentationsSupport training strategy, needs assessment, development, delivery and evaluation in partnership with learning teamsAdminister and support learning technologies (e.G., LMS) and assist with training logistics and delivery as neededTrack and measure change effectiveness, including adoption, usage, proficiency and benefits realizationDevelop and implement reinforcement and sustainment strategies, including SOP readiness and post‑implementation supportMaintain and manage change management resources, templates, knowledge repositories and intranet contentSupport employee engagement through surveys, communications and enterprise‑wide change initiatives (e.G., change agent networks, learning events)Monitor and manage program communications channels (e.G., inboxes, FAQs) to ensure consistent messagingBuild organizational change capability through tools, training and awareness initiativesConduct lessons learned activities and incorporate improvements into future change practicesCompile and analyze program metrics and reporting for leadership, L&D and organizational initiativesREQUIREMENTSCollege diploma in Communications, Learning & Development, or a related disciplineProsci, Lean, or PMI certifications are considered an assetMinimum of 3 years of recent, relevant work experience, including but not limited to:Change management and/or organizational developmentCommunications planning, development, and executionLeading teams, projects, or organizational initiatives to successful deliveryGraphic design and visual content developmentProcess design, documentation, and mappingTraining material design, development,



and implementationTraining delivery in both virtual and in‑person environmentsCoordination of logistics and administrative activities (e.G., scheduling, enrollment management)Project planning, tracking, and coordinationExperience with digital authoring tools for e‑learning development (e.G., Adobe Captivate)Strong digital content development skills, including intranet creation, publishing and ongoing maintenanceFamiliarity with Learning Management Systems (LMS) and/or training scheduling tools and processesDemonstrated graphic design capability, including the development of visually engaging materialsExperience developing training documentation, including job aids, standard operating procedures (SOPs) and instructor guidesAdvanced proficiency in Microsoft Office Suite, including PowerPoint, Word and ExcelKnowledge of survey tools and techniques to support employee engagement, feedback collection and analysisStrong verbal and written communication skillsExceptional attention to detail and a high degree of accuracyProven ability to build strong relationships and influence stakeholders at all levels of the organizationExcellent communication skills with the ability to engage senior leaders, provide insights and recommendations, and effectively raise risks or concernsDemonstrated commitment to health and safety in the workplaceEEO STATEMENTAt Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.Ontario Northland will provide accommodation to ensure barrier‑free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.#J-18808-Ljbffr

📌 Organizational Change Management Specialist (2 Year Contract) - $91,572 - $107,718 A Year (Winnipeg)
🏢 Ontario Northland Transportation Commission
📍 Winnipeg