Be a pivotal player in patient care as a Patient and Family Specialist at CAMH. This full time position fosters meaningful engagement between families and healthcare leaders. In this permanent role, you will report to the Senior Clinical Manager and contribute to the daily operations of the Patient and Family Experience Office and Family Resource Centre.

Your responsibilities include addressing patient concerns, coordinating with clinical staff, and providing essential education and training. Uphold the values of confidentiality and discretion while enhancing patient interactions across CAMH. Key Responsibilities:
Connect with patients and families to gather feedback
Offer support for complex scenarios to clinical teams




Aid Patient Experience Coordinators in managing resources
Analyze patient experience data for stakeholder reports
Engage in quality improvement and risk management Requirements:
Holds a Master’s degree in a suitable discipline
Experience in hospital environments preferred
Proficient in communication with robust analytical skills
Knowledge of conflict management or patient relations
Bilingual capabilities in French/English viewed favorably Empower patients and families while improving mental health care standards at CAMH.

📌 Camh Patient And Family Specialist Toronto
🏢 CAMH
📍 Toronto