Become a Business Operations Analyst with Peoples Group in Toronto. This role focuses on optimizing operational activities and enhancing client onboarding experiences within a hybrid work workplace. As a Business Operations Analyst, you will support Peoples Group's Wholesale Payments sector.

With a minimum of three years in financial services operations, you will manage client inquiries and process transactions efficiently. Collaborate with stakeholders and apply your analytical skills to improve processes while ensuring exceptional service delivery. Key Responsibilities:
Execute operational transactions and client requests seamlessly
Support onboarding, account maintenance, and transaction processing
Troubleshoot, investigate, and resolve operational issues




Respond to client inquiries to ensure a positive experience
Prepare operational updates and reports for management Requirements:
Minimum 3 years in financial services operations
Knowledge of Payments Canada payment rails
Experience with API development and customer experience
Solid analytical and problem-solving skills
Excellent verbal and written communication abilities Contribute to the innovation of Canada's payments landscape with your expertise in operations and client service at Peoples Group.

📌 Business Operations Analyst In Toronto (Canada)
🏢 Peoples Group
📍 Canada