About UsAt Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient‑centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again”.Prenuvo is seeking aClient Services Partnerto support the enhanced scan workflow and ensure a seamless experience for patients and physicians. As a key member of theclinical team, you will be responsible for managing theend‑to‑end clinical processrelated to the enhanced scan, coordinating post‑scheduling workflows, and assisting with physician education initiatives.This role involves close collaboration with thesales team, operations, and clinical staffas well as personal care with Prenuvo patients to ensure that they receive the necessary guidance and follow‑up for their enhanced scan. You will also facilitatehome lab draws, additional report distribution (body composition and brain volume quantification), and physician education coordination.If you are highly organized, detail‑oriented, and passionate about improving the patient experience in an innovative healthcare setting, we encourage you to apply for this exciting opportunity!This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).Help reshape the world through proactive healthcare while working with cutting‑edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!What You’ll DoEnhanced Scan CoordinationServe as the primary point of contact for patients undergoing an enhanced scan, ensuring a smooth experience from scheduling to follow‑up.Work closely with thesales and clinical teamsto coordinate post‑scheduling workflows, ensuring patients complete all necessary steps for their scan.Facilitatehome lab drawsby coordinating with third‑party providers and ensuring results are processed in time for consultations.Ensure timely and accurate distribution ofadditional reports, includingbody composition analysis and brain volume quantification .Monitor and track patient progress throughout the enhanced scan workflow,



ensuring any potential delays or issues are addressed proactively.Provider Education Program SupportManage applications for theProvider Education Program, tracking interested participants and guiding them through the process.Coordinate physician participants'scans and follow‑up consultationsto ensure a seamless experience.Work closely with thephysician sales teamto ensure timely scheduling and engagement with program participants.Maintain an up‑to‑date database of physician education program applicants, tracking milestones and feedback.Patient & Physician CommunicationAct as a liaison betweenpatients, sales, and clinical teams, ensuring seamless coordination of clinical services.Provide timely updates and support to patients regarding their enhanced scan process, including preparation instructions, lab draws, and follow‑ups.Ensure high levels of patient and physician satisfaction by proactively addressing any concerns, answering questions, and coordinating with relevant stakeholders.Maintain the highest degree ofconfidentiality and compliancewhen handling patient and physician information.What You’ll BringExperience inpatient coordination, healthcare operations, or clinical support roles(preferably in imaging, concierge medicine, or specialty healthcare).Strongorganizational and project managementskills, with the ability to juggle multiple responsibilities simultaneously.Excellentcommunication and relationship managementskills, with a patient‑centric and service‑oriented approach.Experience working withsales and physician relations teamsis a plus.Proficiency in usingCRM systems, scheduling platforms, and medical record systemsto track patient and physician progress.Ability towork independently in a rapid‑paced environment, problem‑solve, and anticipate patient and physician needs.Flexibility to adapt to evolving responsibilities as the enhanced scan workflow develops.Our ValuesFirst: we arePioneersTransforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.Second: we arePlatform‑BuildersWe’re always building foundations that allow us to achieve tomorrow more than we did today.



We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.Above all: we arePatientsWe could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.What We OfferAn avenue to make a positive impact on people’s lives and their health.We believe in preventative healthcare for everyone, including our team – Prenuvo provides free, whole‑body scans to each team member.Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds – there is no single path to success, it can be shaped along the way.Building strong relationships is at the core of everything we do – our team gets together each week to connect, share, and socialize.Recognizing time away to restore is vital to our wellbeing – we have a flexible vacation policy and we will encourage you to use it.We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable!Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre‑tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family.The base salary for this role ranges from $68,000‑$72,000 in local currency, depending upon experience and geographic location.We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.Please be advised that official communication from our recruitment team will only come from our authorized domain [ prenuvo.Com ]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.Com. We do not use third‑party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].#J-18808-Ljbffr

📌 Client Services Partner - $68,000 - $72,000 A Year (Winnipeg)
🏢 Prenuvo
📍 Winnipeg