OverviewASM Global, the leader in privately managed public assembly facilities, has an immediate opening for Guest Relations Staff at the Adventist Health Arena. The role involves greeting and seating guests, verifying tickets, and providing general information. The successful candidate will guide groups of people in a friendly and skilled manner.Essential Duties and ResponsibilitiesVerifies ticket location, event dates and times.Seats guests in the proper location.Resolves any seating problems.Provides emergency/accident assistance when needed.Serves as the primary face‑to‑face contact with guests.Helps to resolve ticketing or seating problems or complaints that occur.Acts as an usher, tour guide, ticket taker, concierge, or in any other related area when assigned.Maintains a professional image and generates positive public relations.Stands or sits alertly at established points of entry at all times and actively assists guests.Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands, etc.Ensures that all items found on the premises are turned in to a Guest Relations Office promptly.Maintains proper care of uniform and any equipment or supplies issued, returning equipment and unused supplies at the end of the shift.Assists and supports the work of other Guest Relations Staff as needed.Other duties may be assigned.Supervisory ResponsibilitiesThere are no supervisory responsibilities for this position.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.



Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.EducationMust have a High School Diploma or G.E.D.Skills and AbilitiesStrong customer/guest services skills; knowledge of ticketing/seating procedures; excellent writtenand verbal communication skills; availability to work variable hours, including nights and weekends; ability to work independently with little supervision; ability to handledifficult, sometimes emotional, situations with the public and guests in a calm and professional manner.Computer SkillsNo computer skills are required for this position.Physical DemandsThe employee is regularly required to move around the facility; stand for long hours during events; talk and hear. Work mayoccur inside or outside the building. The employee is occasionally required to use hands to finger, reach with hands or arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds.CompensationThe pay rate for this position is $16.75 per hour.NoteThe essential responsibilities of this position are described above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document does not state or imply that these are the only duties to be performed by the employee occupying this position.Equal Opportunity StatementASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.#J-18808-Ljbffr

📌 Event Staff - $16.8 An Hour (Winnipeg)
🏢 ASM Global
📍 Winnipeg