Elevate your career as a Senior Cloud Support Engineer at Capgemini. This role focuses on L2/L3 production support, multi-cloud expertise, and critical application management in a dynamic environment.

Capgemini is seeking a seasoned Senior Cloud Support Engineer to deliver expert-level support across Azure, AWS, and Google Cloud platforms. Your strong background in multi-cloud operations and incident management will significantly enhance business-critical applications. This key role requires deep knowledge of monitoring tools and a proactive approach to resolving complex technical issues.

Key Responsibilities:



• Monitor cloud applications and services using observability tools • Provide expert L2/L3 production incident support • Perform root cause analysis and coordinate solutions • Manage Kubernetes-based applications and deployments • Develop operational procedures and knowledge documentation

Requirements: • 5+ years in Cloud Support or Site Reliability Operations • Solid multi-cloud certifications (Azure, AWS, Google Cloud) • Hands-on experience with monitoring tools like Dynatrace and Zabbix • Proficient troubleshooting APIs and distributed systems • Experience in 24x7 production environments with SLAs

Harness your cloud operations expertise to empower organizations through Capgemini's commitment to customer success. #J-18808-Ljbffr

📌 Senior Cloud Support Engineer at Capgemini (Winnipeg)
🏢 Capgemini
📍 Winnipeg