Title and SummaryManager, Product ManagementOverviewThe Consumer Acquisition and Engagement team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners and many others.About the TeamMastercard’s Loyalty is a part of Consumer Acquisition and Engagement and works closely with major financial organizations, retailers, airlines, and other enterprises to provide a range of offerings that span data management, rewards and offers, and much more all to enable frictionless customer transactions and improve customer Loyalty experiences.RoleContributes to product management by overseeing long-term and short-term strategic initiatives to commercialize redemption products across 5 regionsContributes to the overall strategy of product evolution, including go-to-market strategy, optimization of products and resources, implementation of improvements within the product’s life cycle, and conducting ongoing care and maintenanceDrive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators, creating proactive plans to drive usage and revenue.Develop and apply program vision to product strategy and roadmap for the products they manage, clearly communicating it to key regional stakeholders on an ongoing basisInfluence and negotiate with external partners/vendors to evolve the product line,



enhance user experience and continuously improve the product’s operations for maximum revenue impactDrive effective sales, marketing and technical enablement by delivering high quality materials, clearly communicating value, and continuously improving enablement programs.Partner with Delivery, Servicing and Sales teams to ensure that Products are easy to sell, deploy and deliver a great experience during operationDemonstrate awareness of Mastercard’s broader product offering and the ability to leverage products from other business areas to augment product capabilitiesDemonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiencesDemonstrate and drive Mastercard Way behaviours through their behaviour, recognitions and employee engagement.All about youLoyalty, Rewards and/or Travel industry experience, with solid understanding of the current loyalty redemption and/or travel environmentExtensive experience building and launching technical products, while demonstrating strong partnership management and influencing skills with external vendorsDemonstrated ability to operate with complete independence and autonomyAbility to use hard data and metrics to back up assumptions and develop business casesProven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teamsCan communication and influence executives, peers, and employees with impact, eloquence,



and authenticityDemonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual product teams across the organizationExperience translating strategies into product launches and implementation plans in multiple regionsCan deliver high quality products/services in a high-growth environment where priorities shift rapidlyCorporate Security ResponsibilityAbide by Mastercard’s security policies and practicesEnsure the confidentiality and integrity of the information being accessedReport any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.Pay RangesToronto, Canada: $121,000 - $169,000 CADMastercard is a merit-based, inclusive, equal prospect employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.#J-18808-Ljbffr

📌 Manager, Product Management - C$121,000 - C$169,000 A Year (Winnipeg)
🏢 Mastercard
📍 Winnipeg