At Brentwood Bay Resort, unforgettable guest experiences begin with an exceptional team. Our spa is a place of calm, care, and connection where every detail matters and every guest is welcomed with warmth and professionalism.
Our wellness offering blends spa, sauna, and ritual-based thermal bathing into a social, sensory, and intentionally active experience.It’snot just about relaxation, it’sabout how guests feel from the moment they arrive to the moment they leave.
Why this role matters As a Spa Experience Host, you support both the guest journey and spa operations throughout the day. You ensure a seamless, organized, and welcoming workplace while helpingmaintainthe elevated standards of our spa experience.
This is a dynamic, guest-facing role that blends hospitality, coordination, and hands-on support.
Whatyou'lldo Welcome and check in spa and sauna guests
Manage bookings, phone/email inquiries, and appointment changes
Process payments and guest documentation accurately
Support sauna and cold plunge experiences; educate guests on safe use
Monitor guest flow, wellbeing, and overall experience
Maintain cleanliness and presentation of spa, treatment rooms, and thermal areas
Reset treatment rooms; manage linens, laundry, and supplies
Recommend services, retail products, and memberships
Communicate with spa team to ensure smooth daily operations
Whatyou'llbring A fun, energetic,



and resilient personality
Fluent English with clear, confident communication skills
Strong attention to detail and comfort enforcing safety guidelines
Ability to perform physically active work, including standing, walking, lifting, bending, and frequent cleaning
Previoussauna, cold plunge, spa attendant, or wellness hospitality experience (strongly preferred)
First Aid certification (or willingness to obtain)
Confidence working in wet environments and high-traffic guest areas
A reliable, accountable, and team-oriented approach
Schedule Shifts are typically scheduled from 8:00 am–4:00 pm or 1:30 pm–9:30 pm
Availability required Monday through Sunday on a rotating schedule
What’sin it for you Competitive wage between $21–$23/hour + gratuities
Extended health and dental benefits after three months(for eligible employees)
Be part of an award-winning workplace, recognized as Outstanding Workplace of the Year
Career development opportunities and leadership growth in a supportive team
Employeeperks, including 50% off at the Pub, Arbutus Room, and Spa treatments, free hotel stays, and discounts for friends and family
Brentwood Bay Resort is an equal opportunity employer. We thank all applicants; only those selected will be contacted.

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📌 Spa Experience Host (British Columbia)
🏢 Push Operations
📍 British Columbia