Parts Advisor (Ag & Trailer) - Nisku, AB
13 days ago Requisition ID: 1145

Looking to expand your experience and grow your career with an amazing organization?

Flaman offers advancement opportunities within the company, competitive compensation, excellent benefits, an RRSP plan, a positive workplace atmosphere, and three weeks vacation !!!

At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.

Primary Responsibilities include (but are not limited to):

Maintain excellent customer service and professional attitude

Advise customers in person, over the phone, via email and through Kenect (text messaging) in a timely manner.

Complete required paperwork with accuracy according to company policies, procedures and protocols

Prepare detailed invoices and paperwork/scheduling for return of parts

Create quotes and sale orders

Accurately add parts to internal/external work orders

Generate purchase orders

Accurately process inter-branch transfer paperwork for inventory

Remain current with product knowledge regarding parts, hardware and new equipment

Offer expertise and knowledge on replacement parts, hardware and accessories

Clearly identify and label all parts received for stock, special order or pre-sold products

Use software programs and apps to navigate electronic databases and vendors catalogs online for sourcing and ordering of parts

Follow up with customers, vendors and internal team members as needed

Collaborate with internal departments across the organization

Shipping and receiving for the Parts Department

Working with customers and manufacturers to complete warranty forms/requests

Assist with cycle and year-end inventory counts

Provide back counter parts support (for mechanics)





Heavy lifting - up to 55lbs on your own and over 100lbs as team lift

Occasional requirement to travel for work out of town

Other duties as required and/or tasked by Manager

Overtime may be necessary during busy seasons

Skills and Qualifications:

Recognize the importance of building strong, lasting relationships with customers, vendors and co-workers

Proficient with technology, computer applications, including Microsoft Office and other parts and inventory software programs

Familiarity with trailers and agricultural equipment (considered an asset)

Self-motivated and results-oriented

Must be accountable, reliable and have good problem-solving skills

The ability to multi-task and balance priorities

Strong organizational skills, attention to detail and excellent follow-through

Capable of safely lifting up to 55lbs solo & over 100 lbs. as team lift

Valuable communication skills both verbal and written (fluent in English)

Able to take direction and work as a team player

Maintain a positive “can do” attitude

Have great work ethic and eager to learn new things

Valid Class 5 driver’s license, clean drivers abstract and satisfactory criminal record check

We are an equal opportunity employer, committed to workforce diversity. We thank all applicants for their interest in this position, however, only candidates selected for interviews will be contacted.

Applicant resume submissions may be used for future roles within the company.

Note: Any job offers from postings deemed to be fraudulent are in no way associated with Flaman.

Job Type: Full-time

Company events

Dental care

Employee assistance program

Extended health care

Life insurance

On-site gym

On-site parking

RRSP match

Ability to commute/relocate:

Nisku, AB: reliably commute or plan to relocate before starting work (required)

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📌 Parts Advisor (Ag & Trailer) - Nisku, AB (Alberta)
🏢 Flaman Group
📍 Alberta