Elevate client interactions as a Project Coordinator and Customer Support Specialist. This role in North York emphasizes exceptional customer service and effective account management.
As a key member of our team, you will handle customer accounts and ensure timely resolutions to inquiries and complaints. This role involves close collaboration with internal departments to enhance customer experiences and address complex issues. Your attention to detail and communication skills will be essential for success.
Key Responsibilities:
• Build and maintain strong client relationships
• Act as the primary liaison for customer inquiries
• Work with internal teams to ensure timely resolutions
• Troubleshoot customer issues with technical support
• Document customer interactions in the CRM system
Requirements:
• Strong interpersonal and communication skills
• Effective multitasking and time management abilities
• Customer service experience is a requirement
• Preferred experience in account management
• High school diploma or equivalent
Your role will significantly contribute to customer satisfaction and retention in our agile environment.
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📌 Project Coordinator & Customer Support Specialist (Ontario)
🏢 Eco Home Group
📍 Ontario
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