Parq Casino – Dive into the excitement at downtown Vancouver’s only casino!

At Parq Vancouver, you can find a beautiful casino with high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof. Parq is where locals and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences and building relationships with locals, visitors and like-minded businesses.

OVERVIEW
A Surveillance Operator plays an integral role to the safety and security of our employees, guests, and company assets. The Surveillance Operator demonstrates strong analytical, communication and observation skills, possess a thorough knowledge of computers and thrives in a fast-paced team environment.

WHY WORK AT PARQ

Extended Health and Dental Benefits

RSP/RRSP Matching

Employee and Family Assistance Program

Tuition Reimbursement

20% off at Parq Food & Beverage Outlets

Discounted rates at local businesses within the community

Volunteer opportunities

Employee Recognition Program

Opportunities for growth and development

Refer a Friend Program

DUTIES AND RESPONSIBILITIES

A Surveillance Operator observes the activities of guests and employees via CCTV system with emphasis on searching for criminal activity and/or violation of policies and procedures as established by the company and BCLC. A key responsibility is to witness and accurately complete reports of irregularities through the proper chain of command.

Maintains the highest levels of discretion and confidentiality

Protects the safety of casino patrons,



employees and company assets

Logs and responds to all radio and telephone communications

Maintains a log of routine tasks performed within the Surveillance Room and on the casino gaming floor

Utilizes cameras and other approved observational resources to document all activities in all areas of the property

Responsible for generating internal/external reports on gaming activity

Observes all internal cash asset transfers and escorts to ensure the integrity of casino as well as abiding by all BCLC policies/procedures

Performs other job-related duties, as requested by management

Responsible for providing professional and exceptional customer service in accordance with established company standards

Maintain working knowledge of company policies and procedures

Attend on-going job training as directed by management

QUALIFICATIONS AND EXPERIENCE

Post-Secondary education or suitable combination of education and experience an asset

Previous gaming experience, or knowledge of casino games an asset

Excellent command of the English language (verbal, written and comprehension)

Highly proficient computer skills including knowledge of Excel, Word and Outlook

Strong analytical and observational skills

Excellent organizational skills and the ability to multi-task

Friendly, outgoing and professional





Strong mathematical skills

Must be able to work a flexible schedule to include nights, weekends and holidays based on operational needs

Must not have family or personal relations with casino employees, in accordance with BCLC regulations

Must not be colour blind

CERTIFICATES AND/OR LICENSES REQUIREMENTS

Ability to obtain a valid GAMW registration

Ability to complete all BCLC required trainingsServing it Right Certification

PHYSICAL REQUIREMENTS

Able to lift, handle, and transport materials that are over 20lbs

Required to sit for extended periods of time with several monitors and computers

Must be able to work in an setting with no natural light

At Parq Casino, we believe in fostering a culture of connection, care, responsibility and sustainability with our players, our people, our place and our partners. We’re honored to be recognized with the Untapped 2022 Workplace Inclusion Champion Award for Medium & Large Businesses. We are committed to cultivating and preserving a safe, respectful and diverse work environment for all our associates. Parq welcomes all interested applicants to apply to our positions! If you require assistance or accommodation during the recruitment process, please contact us.

Parq Casino exists on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh). We are committed to meaningful actions that engage with Indigenous communities, respect the history and culture of Indigenous Peoples, and advance reconciliation through Indigenous-supportive business practices

#J-18808-Ljbffr

📌 Surveillance Operator (British Columbia)
🏢 Parq Casino
📍 British Columbia