Answer and manage incoming dispatch calls.
Coordinate and assign service calls to drivers.
Monitor active jobs and provide updates to customers and drivers.
Communicate service status and estimated arrival times.
Ensure dispatch information is accurate and updated in company systems.
Follow company dispatch procedures and service protocols.
Maintain detailed records of service requests and job statuses.
Utilize VOIP and dispatch software to manage daily operations.
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📌 Dispatch Coordinator Assistant (U.S. towing, roadside assistance, Towbook, or motor club dispat[...] (Ontario)
🏢 WorkStaff360
📍 Ontario
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