Become a key player at CGIC as a Billing and Payment Representative with a hybrid work model. This role is pivotal in responding to client inquiries and managing billing processes to ensure satisfaction and accuracy.

You will efficiently analyze client accounts and assist with various billing-related functions. This full time position offers a fantastic opportunity to develop your skills in a supportive environment, contributing to CGIC's mission of fostering a resilient society. Your proactive approach will enhance client experiences and streamline billing tasks.

Key Responsibilities:
• Provide client support for billing and payment inquiries
• Administer changes in billing and payment processes
• Conduct collections of overdue receivables professionally




• Investigate billing discrepancies based on reports
• Respond to administrative queries and manage complaints

Requirements:
• Experience in billing or customer service environments
• Completed post-secondary education
• Asset: call center experience and numerical skills
• Willingness to complete customer service training
• Background check required for successful applicants

Leverage your expertise in billing and customer satisfaction to create lasting impressions at CGIC, making an impact in the community.
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📌 Hybrid Billing and Payment Representative (Alberta)
🏢 The Co-operators Group
📍 Alberta