Elevate customer experiences as a Business Development Coordinator at Sterling Honda in Hamilton, Ontario. This full-time role demands strong communication skills, technical savvy, and a customer-focused approach.

In this full-time position at Sterling Honda, you will play a pivotal role in enhancing customer satisfaction and driving service operations. Your key responsibilities include managing customer inquiries via calls, emails, and live chats, and scheduling appointments to match customer needs. You will also collaborate with various dealership departments to ensure seamless communication and service delivery.

Key Responsibilities:
• Handle inbound and outbound customer inquiries effectively
• Schedule service appointments and coordinate with teams




• Follow up with customers to ensure satisfaction
• Utilize CRM software to track customer interactions
• Monitor key performance metrics for service improvement

Requirements:
• Previous customer service experience in automotive preferred
• Robust verbal and written communication skills
• Ability to identify and address customer needs
• Experience with CRM systems
• Collaborative and able to handle multiple tasks

Bring your customer-oriented mindset and communication skills to Sterling Honda to ensure exceptional service and drive business growth.
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📌 Business Development Coordinator at Sterling Honda (Ontario)
🏢 AutoCanada
📍 Ontario