Elevate tenant experiences as a Corporate Concierge at Hines. This role emphasizes personalized service, proactive engagement, and community building in a vibrant office environment.

As a key member of the CIBC SQUARE Tenant Relationship Management team, the Corporate Concierge works closely with tenants to foster relationships based on understanding and community. With strong communication and a genuine passion for customer service, you will fulfill requests ranging from local recommendations to event planning while maintaining building resources. This role requires an energetic personality dedicated to creating memorable interactions throughout each workday.

Key Responsibilities:
• Welcome and greet tenants and visitors warmly
• Engage tenants to understand their needs and preferences




• Provide information on local and global recommendations
• Assist in managing master directories and building info
• Curate and distribute a monthly Concierge newsletter

Requirements:
• High School Diploma; post-secondary preferred
• Minimum 3 years in concierge or customer service
• Familiarity with Toronto's Financial District
• Exceptional communication and interpersonal skills
• Strong self-confidence and qualified presentation

Maximize tenant satisfaction by delivering top-tier service and fostering community connections at Hines.
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📌 Hines Corporate Concierge Position (Ontario)
🏢 Hines
📍 Ontario