29 Aug
|
Thefvg
|
Ontario
Elevate your career as a Bilingual Customer Service, Vendor Qualification & Intake Representative. Support Canadian operations in a hybrid setting, providing quality customer and vendor interactions.
Ideal candidates will possess fluency in English and another supported language, including Korean, Dutch, or Italian. This role involves handling customer inquiries, initiating vendor qualification calls, and documenting essential information in our CRM. We're looking for a detail-oriented skilled who excels in communication and organization.
Key Responsibilities:
• Professionally manage inbound customer service inquiries.
• Conduct vendor interviews and verify qualification documents.
• Organize and schedule appointments for vendor onboarding.
• Update CRM with accurate interaction notes promptly.
• Collaborate with internal teams for service delivery.
Requirements:
• Fluent in English and a second supported language.
• 2+ years of relevant customer service experience.
• Strong organizational and multitasking skills.
• Comfort in making outbound calls and managing inquiries.
• Reliable internet connection for remote work.
Utilize your bilingual communication skills to drive success in our vendor relations and customer support efforts.
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📌 Customer Service and Vendor Relations Representative (Ontario)
🏢 Thefvg
📍 Ontario