Shape unforgettable guest experiences at Fairmont Chateau Whistler as Guest Services Captain, where your leadership will enhance service quality and make guests feel appreciated.

This permanent, full time position begins in August 2026. You'll lead and supervise the Guest Services team, ensuring adherence to service standards. Your role involves addressing guest concerns, managing departmental budgets, and balancing operational needs while providing informative assistance about hotel facilities.

Key Responsibilities:
• Lead and supervise the Guest Services team effectively
• Address and resolve guest concerns promptly
• Attend departmental meetings to align service protocols
• Assist in managing budgets and scheduling staff
• Inform guests about hotel facilities and services

Requirements:
• Valid Class 5 BC Driver's License required
• Class 4 BC Driver's License is preferred
• Previous leadership experience in Guest Services
• Familiarity with Property Management Systems is a plus
• Proficiency in MS Office applications

Embrace a rewarding role at Fairmont Chateau Whistler, focusing on guest relations and team leadership.
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📌 Guest Services Captain at Fairmont Chateau Whistler (British Columbia)
🏢 Kibbi Technologies
📍 British Columbia