Product Development – execute on product development initiatives from concept to implementation, including Client / advisor research, concept development and validation, business casing, oversight of build and go-to-market, and value realization
Client / Advisor Research – conduct both qualitative and quantitative research on industry and market trends, competitor actions, etc. and bring forward the Voice of the Client and Voice of the Advisor. Leverage and champion design-thinking best practices to build creative solutions through empathy-driven, human-centered design
Data-Driven Analysis – analyze both internal and external data to identify trends and opportunities, develop innovative enhancements that increase revenue, improve operational efficiencies, and enhance the Client / advisor experience
Project Management – facilitate and lead cross-functional teams with conviction, discipline and strong communication to drive towards explicit decisions and recommendations
Communication – synthesize and present findings in a compelling manner; adapting communication and presentations to meet the unique needs of different audiences
Requirements Minimum 2 years related experience in the financial services industry, preferably in product management and/or strategy
Experience with financial and product performance analysis. A good understanding of the Canadian retail insurance landscape would be an asset
‘Get stuff done’ in a fast-paced, challenging, and dynamic business environment
Strong quantitative skills including data interpretation and information visualization
Strong critical thinking and problem-solving skills, with keen attention to detail
Strong presentation and written communication skills with track record of working directly with senior leadership
Self-motivated,



able to work both autonomously and collaboratively with multi-functional teams, managing diverse and evolving priorities
Experience with client research methodologies including design thinking, survey design and execution, and focus-group facilitation
Strong relationship management skills – ability to partner with key stakeholders and functional areas across the organization
Robust understanding of compliance and risk management – ability to identify potential risk exposure in product design to ensure adherence to Sun Life's compliance and risk management framework and tolerance
Agent of change – ability to embrace, adapt, and drive change as required to ensure business objectives are met
Bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
Core Competencies Demonstrates expertise in product development and client research methodologies, leveraging data-driven analysis to enhance client experiences and drive business outcomes. Strong communication and relationship management skills are essential for collaborating with cross-functional teams and presenting insights to senior leadership.
Highest-signal resume keywords Product Development
Client Research Methodologies
Data Analysis
Project Management
Bilingualism
ATS Optimization Keywords Hard Skills Financial Performance Analysis
Quantitative Skills
Information Visualization
Design Thinking
Survey Design
Focus-Group Facilitation
Compliance Management
Risk Management
Soft Skills Critical Thinking
Problem-Solving
Communication
Relationship Management
Self-Motivated
Industry Keywords Financial Services
Canadian Retail Insurance
Voice of the Client
Voice of the Advisor
Change Management

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📌 Manager, Product Development (Ontario)
🏢 Jobtailor
📍 Ontario