Become a vital part of Imperial Dade as a Field Support Analyst and enhance IT services. This vibrant role in Saint-Laurent focuses on delivering top-notch customer service.

You will act as the primary IT contact for end users, ensuring smooth operations and outstanding technical support. Responsibilities span from managing endpoint compliance to supporting Microsoft 365 services. Your role will be essential in adhering to cybersecurity measures and improving IT processes.

Key Responsibilities:
• Act as the primary technical support face for users
• Ensure compliance with corporate security policies
• Oversee endpoint deployment and configuration
• Participate in incident management and root cause analysis
• Maintain accurate asset and configuration databases

Requirements:
• 5+ years in desktop support and PowerShell scripting
• Experience in environments with over 500 users
• Excellent problem-solving and analytical skills
• Fluent in both English and French
• Willingness for regional travel as necessary

Leverage your expertise to enhance user satisfaction and operational efficiency at Imperial Dade.
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📌 Imperial Dade Field Support Analyst Role (Quebec City)
🏢 Imperial Dade
📍 Quebec City