Elevate customer satisfaction as a Service Coordinator with BearCom in Toronto. This role involves handling communications and scheduling for complex wireless communication systems.

As a Service Coordinator at BearCom, you will serve as a vital link between the company and its customers. The role requires robust organizational skills, a customer-centric approach, and the ability to communicate effectively under pressure. You will manage incoming calls, schedule resources, and perform administrative duties to meet customer expectations.

Key Responsibilities:
• Receive and log emergency and non-emergency calls
• Schedule resources for service projects and trouble calls
• Communicate with teams via radio, phone, or computer




• Maintain accurate records of calls and activities
• Conduct follow-up calls as part of customer service

Requirements:
• 2 years of relevant service coordination experience
• Proficient in Microsoft Office and data entry
• Outstanding organizational and multitasking skills
• Must possess excellent communication abilities
• Ability to work independently under pressure

Become an integral part of BearCom's mission to deliver exceptional service in wireless communication.
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📌 Customer-Focused Service Coordinator BearCom (Ontario)
🏢 BearCom
📍 Ontario