About us
Dueck Auto Group is one of Canada's largest automotive dealerships with four locations in the Greater Vancouver Area: Dueck on Marine, Dueck Downtown, Dueck Isuzu, and Dueck Richmond. Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community.

Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We welcome you to join our agile and innovative team.

Why work for us

Inclusive and supportive company culture and a safe work environment

Highly competitive compensation plans based on experience and performance

Extended Health and Dental Plan advantages

Educational Assistance Program for continuous training & professional development with advancement opportunities

Opportunities to give back to the community by participating in charitable events

Position Summary
TheCollision Repair Estimatoris a professional, customer-oriented, and technically knowledgeable individual responsible for determining the extent of auto body damage and estimating the cost to make the necessary repairs. The primary responsibility is to create a positive experience for customers throughout the entire process by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Body Shop Manager, the Collision Repair Estimator works closely with customers, insurance companies, and the Body Shop Team to ensure customer satisfaction in the Body Shop Department.





Key Responsibilities

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs

Conduct walk-around vehicle inspections while actively listening to customer explanations, concerns, and inquiries

Prepare quotes for customers with clear descriptions for the job quoted

Continuously check in with technicians for repair progress, update customers accordingly and explain the work completed

Obtain quotes on parts and materials from outside suppliers

Interact with vendors, insurance companies and business partners in order to execute work orders

Resolve any customer concerns in a respectful and timely manner

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Exceptional customer service skills

Excellent communication, interpersonal, and organizational skills

Ability to prioritize and maintain professionalism during high-volume periods

Ability to problem-solve and find creative solutions

Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Detail-oriented and conscientious work ethic

Technical Skills & Requirements

Technical collision repair knowledge is required (3+ years)

Mathematically adept to provide accurate estimates

ICAR training is an asset

Experience with Mitchell estimating and PBS

Commitment to continuous learning to update industry knowledge

Valid BC driver's license required

Logistical Requirements
This is a full time position available at theDueck on Marine location. On occasion, employees may be requested to work extended hours, including weekends, in order to meet deadlines based on the needs of the business.

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📌 Estimator (British Columbia)
🏢 Dueck Auto Group
📍 British Columbia