Become a key player at Eaton as a Customer Success Technical Expert. This role focuses on ensuring customer satisfaction through technical support and effective order management at our Burlington, ON or Lachine, QC site.

The ideal candidate will engage with customers and distributors, addressing technical inquiries and managing orders efficiently. You will enter and modify orders, ensuring accuracy while providing timely updates to enhance the customer experience. Your role is essential in fostering productive relationships and solving recurring issues in a global market.

Key Responsibilities:
• Assist customers with technical inquiries and orders
• Ensure same-day entry and management of orders




• Provide regular updates on pricing and shipments
• Maintain accurate customer and order documentation
• Mentor colleagues on technical product knowledge

Requirements:
• Bachelor’s degree or relevant diploma
• At least 3 years of customer facing experience
• Proficiency in CRM and ERP tools
• Solid problem-solving and analytical skills
• Knowledge of the electrical industry is preferred

Drive customer success by leveraging your technical expertise to support Eaton's diverse clientele.
#J-18808-Ljbffr

📌 Eaton Customer Success Technical Expert (Ontario)
🏢 Nutanix
📍 Ontario