Join OpenRoad Lexus in Port Moody as a full-time Service Advisor. Leverage your automotive knowledge to enhance customer satisfaction and manage service inquiries effectively.
In this full time position, you will play a crucial role in handling customer inquiries and writing repair orders. Your ability to communicate effectively and your strong customer service skills will ensure each client's vehicle concerns are addressed promptly. You'll be responsible for maintaining accurate documentation and assisting in scheduling service work.
Key Responsibilities:
• Handle customer inquiries and write precise repair orders
• Ensure repair paperwork is accurate and legibly completed
• Process jobs and document all customer requests
• Review repairs with customers at vehicle delivery
• Suggest additional services or repairs as needed
Requirements:
• Knowledge of automotive equipment and customer satisfaction techniques
• Ability to speak Mandarin is a plus
• Excellent communication and decision-making skills
• Clean British Columbia driver’s license required
• Experience with computerized maintenance systems preferred
Utilize your automotive expertise and customer service skills to thrive as a Service Advisor with OpenRoad.
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📌 Service Advisor at OpenRoad Lexus (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia
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