Join Kantar as a Senior Associate focused on Client Service in Toronto, where a hybrid work model is encouraged. This role blends research and analytics to enhance brand and Customer Experience initiatives.

As part of Kantar’s Global Research Group, you will play a key role in driving insights across various projects that inform strategy and decision-making for clients. Your analytical expertise will assist in delivering top-notch research while ensuring quality in all program executions. You will engage directly with clients, producing actionable recommendations based on robust analysis of data.

Key Responsibilities:
• Lead research and analytics for brand performance projects
• Develop insights addressing client business needs




• Generate comprehensive reports that provide clear action items
• Ensure project timelines and quality through collaboration
• Execute customer experience measurement programmes

Requirements:
• 2-3 years of experience in market research
• Familiarity with Customer Experience methodologies preferred
• Robust analytical and detailed problem-solving skills
• Exceptional communication skills, both written and verbal
• Expertise in Microsoft Office and SPSS or similar

Utilize your research skills at Kantar, enhancing brand insights that inform business strategies in Toronto.
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📌 Senior Associate for Customer Experience (Ontario)
🏢 Kantar Group
📍 Ontario