Department: Protective Services
The Protective Services Security Guard is responsible to provide support and assistance to NBRHC. The Protective Services Security Guards primary function is ensuring the safety, security and welfare of all members of the Hospital community members (Detect-Deter-Observe-report) and safeguarding of Hospital property being by uniformed, high visibility presence.
Responsibilities include but are not limited to: Responding to all requests for Security, Emergency codes and Medical Emergencies in the Hospital public areas and grounds
Provide Community relations/Ambassador service to members of the general public
Performing proactive environmental patrols and alarm Response
Liaising with frontline staff to improve service delivery to meet specific needs
Comply with established policies, procedures, Standard Operating Procedures, Post Order, etc.
Assessing problem situations and initiating effective interventions through collaboration with team members, the Protective Services Lead’s, Facilities Supervisor – Protective Services, internal and/or external partners.
Gathering and recording evidence for possible investigations and ensure evidence/contraband is properly secured
By-law and policy enforcement
Facility monitoring via Video Management System and Access Control systems
Driving NBRHC Fleet Vehicles as required to perform duties
QUALIFICATIONS Certification/Experience/Knowledge Diploma/Degree in Law & Security, Police Foundations, Corrections, Community Justice or Protection, Security and Investigation diploma
Ontario Security License (Ministry of Community and Correctional Services Certification for Security Guard). As regulated by the PSISA (Private Security & Investigative Services Act)
Comprehensive understanding of: The Criminal Code of Canada.
Private Security and Investigative Services Act
Personal Health information Protection Act
Mental Health Act
Patient Restraint Minimization Act
Evidence Act




Child and Family Services Act
Current First-aid/CPR Certification
2 years recent related experience within a health care environment
Valid G class drivers licence & Clear driver’s abstract
Basic Emergency Management (BEM)
Incident Management Systems (IMS) Levels100
Certification in Resistance Management/Use of Force
CBRNE First Receiver Certification
Knowledge of: Personal Healthcare Information Protection Act (PHIPA), Public Hospitals Act, and Freedom of Information Protection Act
Skills/Abilities: Demonstrated understanding of applicable rules, laws/by-laws and/or regulations
Demonstrated awareness and commitment to safety
Committed to growth and development of self and department
Ability to make rapid decisions while exercising good judgment.
Ability to react and lead in crisis and emergencies using effective strategies with resources for response
Ability to work independent and as a team
Excellent communication skills both verbal and written
Robust customer service commitment
Effective conflict resolution and management skills
Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.
North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
All new hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER

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📌 Security Guard {NU-049} (Ontario)
🏢 North Bay Regional Health Centre
📍 Ontario