Elevate your career with Medavie Health NL as an Operations Manager in Newfoundland and Labrador. This permanent role focuses on efficient management of medical communications operations.

As Operations Manager, you will oversee daily operational activities at the Provincial Medical Communications Centre. Your leadership will be instrumental in ensuring staff performance, addressing escalated issues, and fostering a culture of accountability. Collaborate closely with healthcare partners to enhance system effectiveness and implement service delivery improvements.

Key Responsibilities:
• Oversee daily shift operations for effective communication services
• Address escalated issues with partner agencies and hospitals
• Validate daily shift reports for accuracy and compliance




• Mentor and support Senior Communications Officers
• Participate in staff development and retention efforts

Requirements:
• Minimum five years of prehospital transport experience
• Advanced Care Paramedic or Primary Care Paramedic certification
• Emergency Medical Dispatcher certification required
• Bachelor's degree in a health-related field preferred
• Robust leadership and communication skills necessary

Drive operational excellence in healthcare with Medavie Health NL while contributing to impactful community service.
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📌 Operations Manager at Medavie Health NL (Newfoundland and Labrador)
🏢 Medavie
📍 Newfoundland and Labrador