Reporting to the National Sales Manager, the National Key Account Manager professionally promotes and sells Trouw Nutrition value proposition and services to existing and potential customers and establishes and maintains good relations with customers. The National Key Account Manager responsible for the private label accounts contributes to, implements, and realizes the sales/account plan for our private label business, helps establish marketing and pricing measures, prepares and quotes customers, in order to advise customers appropriately and to conclude the sale of product.Job Description:Join Our Purpose - Feeding the FutureRole: National Key Account Manager - PetLocation: St. Marys, ONHours: 37.5 hours per weekVacancy Type: Replacement (Legislative Leave Coverage, Fixed-Term Contract)Why join usGet ready to own critical customer relationships as a National Key Account Manager - Pet at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and aquafeed, our shared purpose of Feeding the Future is making a positive global impact for generations to come. Join us in this impactful role and help drive the continued growth of our private label pet food business across Canada. Own your direction, own your development and own your path.What you'll doReporting to the National Sales Manager, the National Key Account Manager professionally promotes and sells Trouw Nutrition's value proposition and services to existing and potential customers while establishing and maintaining strong customer relationships. With a focus on private label pet food accounts, you will contribute to, implement, and execute sales and account plans, support marketing and pricing initiatives, prepare and present customer quotations, and provide strategic account management services that contribute to customer success and business growth.You will be responsible for managing major national grocery and mass pet food private label accounts, including new product development initiatives, pricing and promotional activities, customer meetings, portal management, and ongoing account development. You will identify and pursue new business opportunities, strengthen existing customer relationships, and work cross-functionally to support customer needs while delivering sales growth.Who we're looking forYou are an experienced sales and account management professional who excels at building strategic customer relationships and identifying opportunities for growth. You understand customer needs and can translate those needs into practical solutions that deliver value for both the customer and the business.You are highly organized, commercially minded, and confident managing multiple priorities in a fast-paced environment. You are skilled in negotiation, communication, project management, and collaboration, and can effectively engage stakeholders across customer organizations and internal teams. You take ownership of results, demonstrate strong business acumen, and are motivated by delivering exceptional customer experiences and commercial success.You'll also needPost-secondary education in Business, Animal Science, or a related field, combined with relevant practical experienceBachelor's or Master's degree and relevant sales training preferred4-6 years of sales and account management experienceExperience managing business-to-business customer relationshipsExperience within the Consumer Packaged Goods (CPG)



industryExperience working with private label products and national retail accountsExperience with FMDC and retail customer environmentsStrong negotiation, presentation, contractual, and relationship-building skillsStrong analytical, organizational, and time-management skillsExcellent verbal and written communication skillsAbility to effectively manage multiple priorities in a fast-paced environmentProficiency with Microsoft Office, Teams, CRM systems, customer portals, and GS1 platformsStrong understanding of sales processes, account planning, and customer developmentIn-depth understanding of business environments and sales financialsDemonstrated ability to build and retain customer relationshipsAbility and willingness to travel as requiredBilingualism in French and/or Spanish is considered an assetKey ResponsibilitiesManage major national grocery and mass pet food private label accountsLead account management activities including meetings, customer portals, pricing, and product managementSupport new product development initiatives and commercialization activitiesEvaluate competitive products and market opportunities to advance private label strategiesLead customer negotiations and pricing discussionsDevelop and execute account plans to achieve sales objectivesMaintain a proactive, value-added sales approachIdentify and acquire new customers while growing existing business relationshipsBuild customer value by identifying needs and recommending suitable products and solutionsResolve customer concerns, inquiries, and service issues efficiently and professionallyCollaborate with internal teams to ensure successful account execution and customer satisfactionMonitor account performance and identify opportunities for continuous growthCompetencies & Success FactorsProject ManagementOrganizes plans, resources, and activities to support account growth and customer retentionDemonstrates accountability and discipline in achieving commercial objectivesCommunicationCommunicates effectively with stakeholders at all levels, including executive-level customersSynthesizes information into actionable insights and recommendationsInfluences decision-making through relationship building and strategic communicationCollaborationBuilds strong cross-functional partnershipsBrings together the right internal resources to create the best outcomes for customersDevelops trust and effective working relationships across teamsRelationship LeadershipCreates, strengthens, and maintains strategic customer relationshipsProtects and expands account opportunities through customer engagement and partnership developmentServes as a trusted advisor to key customer stakeholdersBusiness AcumenUnderstands customer business models, market environments, and industry trendsAligns customer needs with Nutreco capabilities and solutionsCombines commercial expertise with strategic thinkingSales ExcellencePlans and executes effective customer callsIdentifies and develops customer needsDemonstrates product and service value through customer-focused discussionsSecures commitments that advance sales opportunitiesEvaluates account progress and allocates resources appropriatelyContinuously develops personal and professional sales capabilitiesDrive for ResultsDemonstrates a strong commitment to achieving commercial objectivesTakes personal ownership of performance and outcomesIdentifies opportunities for continuous improvementOvercomes obstacles and learns from challengesFocuses on delivering measurable business resultsWhat you'll receiveAs part of Nutreco, you'll be a member of the SHV family, a diverse group of companies with global footprint. Join us and you'll gain access to a wide network of expertise and global career paths. You'll also benefit from the backing of one of the world's largest privately owned businesses, known for its stability and long-term focus.In addition, you'll receiveRobust pension plan with employer matching that begins on Day 1!Competitive health benefits - Medical/Dental/Vision/HSA, that start on Day 1!Short-term/Long-term Disability and Mental Health spending allowanceMaternal top-up and Tuition Reimbursement15 vacation days to start (tiered)How and why to find out moreWe can offer you a rewarding career with real meaning and purpose. Where you'll feel proud of the impactful role you perform every day and the part you play in Feeding the Future. So, if you're interested in joining us, get ready to own your progress, your potential and your career.We aim to review all applications within five business days and will get back to you as soon as possible.#OwnitAdditional InformationAccessibility: We are committed to an inclusive recruitment process. Accommodations are available upon request at any stage.AI in Hiring: All applications are reviewed by our Talent Acquisition team. No AI screening or automated decision-making is used.Background Check: Final candidates will be required to complete a criminal background check.Work Authorization: Candidates must be authorized to work in the country where the role is based as sponsorship is not available.Employment Equity: We encourage applications from women, Indigenous peoples, persons with disabilities, and visible minorities.Compensation: Pay is based on skills, experience, and internal equity.#SPTNOur organisation:Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species-specific nutritional solutions consisting of feed concepts, products and nutritional know-how. The unique combination of products, models and services Trouw Nutrition offers, boosts productivity and supports animal health through all life stages, contributing to our customers' peace of mind. Trouw Nutrition's nutrition solutions have met the need of farmers and home-mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees. Our mission is Feeding the Future.Equal Opportunity Employer:Trouw Nutrition is an equal prospect employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.
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📌 National Key Account Manager - Pet (Ontario)
🏢 Nutreco
📍 Ontario