Elevate your career with Concentrix as an Emergency Services Representative in Oshawa, ON. This role is crucial for providing support during distressing situations while ensuring excellent customer service.

At Concentrix, a recognized Fortune 500 company, you will thrive in a culture that prioritizes inclusivity and personal growth. As an Emergency Services Representative, you will be part of a team that handles urgent customer interactions with calmness and professionalism. Your skills in 911 Communications, emergency dispatch, or public safety will be essential in this dynamic role.

Key Responsibilities:
• Provide medical instructions to distressed customers
• Gather accurate information for paramedics during calls
• Manage stressful phone interactions calmly




• Ensure high-quality customer service with empathy
• Assist customers in resolving emergencies effectively

Requirements:
• Completion of College 911 Communications/Public Safety Diploma
• Background in Police, Fire, or Paramedic training
• Certification in emergency dispatch and CPR
• Experience as an Emergency Service Volunteer
• Robust communication and compassion skills

Leverage your emergency service skills to support and uplift customers in critical situations at Concentrix!
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📌 Emergency Services Representative Oshawa (Ontario)
🏢 Concentrix
📍 Ontario