Join a transformative journey as the Director of IT Service Delivery, focusing on Underwriting, New Business, and Claims. Leverage your expertise in leadership and partner management to propel technology modernization.

In this pivotal role, you will manage essential technology ecosystems that support business functions and drive operational excellence. With your vast experience, you'll translate business priorities into delivery roadmaps and drive performance through innovative data analytics and AI. Your leadership will influence organizational transformations and ensure accountability across strategic initiatives.

Key Responsibilities:
• Lead strategic initiatives by creating actionable delivery roadmaps
• Evolve operating models for predictable and accountable delivery




• Monitor performance indicators to identify improvement opportunities
• Define and oversee an AI roadmap for team efficiency
• Manage IT vendor performance and ensure quality deliverables

Requirements:
• Over 15 years in information technology leadership
• Bachelor's degree in computer science or related field
• Robust analytical skills for data-driven decision making
• Advanced proficiency in French and English
• Experience in large-scale strategic project management

Drive technology innovation and operational success as the Director, leading essential initiatives in the insurance sector.
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📌 Director of IT Service Delivery Leadership (Quebec City)
🏢 IA
📍 Quebec City