IT Major Incident Lead | 24/7 Operations (Alberta)

29 Aug

Canadian Pacific Railway

Alberta

29 Aug

Canadian Pacific Railway

Alberta

Canadian Pacific Railway seeks a Major Incident Coordinator (MIC) to lead high-priority technology incidents affecting business operations. You will coordinate cross-functional IT teams, drive critical incident response, and ensure timely service restoration with root-cause analysis and continuous improvement.
You will support 24/7 operations, including 12-hour shifts and on-call duties, while applying ITIL-based processes and collaborating with business partners and leadership to minimize

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📌 IT Major Incident Lead | 24/7 Operations (Alberta)
🏢 Canadian Pacific Railway
📍 Alberta

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