Join Definity as a Bilingual Auto Claims Representative, where you will assist customers with first-party automobile claims in a hybrid work environment. Deliver exceptional service and ensure a seamless claims process.

As part of Definity, a leader in Canada’s insurance sector, you will investigate and resolve auto claims while maintaining excellent customer communication. This role requires bilingual proficiency in French and English, excellent customer service skills, and a solid understanding of auto policies. Your impact will stem from effectively guiding clients through the claims experience.

Key Responsibilities:
• Investigate and settle first-party automobile claims
• Guide customers through FNOL with clear communication




• Confirm policy coverage and process claims accurately
• Maintain detailed records and file management
• Achieve targeted claims resolutions and monthly file disposals

Requirements:
• Minimum high school diploma
• Experience in auto claims handling
• Bilingual in French and English
• Excellent communication and keyboarding skills
• Ability to thrive under pressure with a skilled demeanor

Become part of Definity, where your role will significantly enhance the customer claims journey.
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📌 Bilingual Auto Claims Representative at Definity (Quebec City)
🏢 Definity Financial
📍 Quebec City