Elevate your career with Aquatera as the Account Services Manager, overseeing customer service and billing in Alberta. Play a vital role in ensuring accurate services and collections while leading a high-performing team.

In this management role at Aquatera, you will manage the customer service, billing, and collections for water, wastewater, and solid waste services. Your key responsibilities include leading the team, ensuring accurate metering and billing, and promoting a culture of safety and support. Bring your expertise in customer service and problem-solving to make a lasting impact on our community.

Key Responsibilities:
• Manage and develop a high-performing customer service team
• Ensure accurate metering and billing across services




• Lead recruitment and performance management processes
• Oversee financial reporting and collection processes
• Promote continuous improvement in department initiatives

Requirements:
• Bachelor of Commerce or Diploma in Management
• 3-5 years management experience
• Advanced computer skills for systems integration
• Solid interpersonal communication and leadership abilities
• Technical knowledge in water meter systems

Utilize your leadership, customer service, and analytical skills to enhance community health and safety with Aquatera.
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📌 Account Services Manager at Aquatera (Alberta)
🏢 Aquatera Utilities
📍 Alberta