Drive customer satisfaction as a Customer-Focused Lease Renewal Manager at Titanium Ford, part of the Steve Marshall Group. Help clients navigate lease-end options while fostering long-term relationships.

This role seeks an experienced skilled in automotive sales to manage lease renewals effectively. You will engage with customers nearing the end of their lease, identify upgrade opportunities, and provide exceptional service through all communication channels. Your proactive follow-up skills are key to ensuring a smooth experience.

Key Responsibilities:
• Contact customers with upcoming lease maturity
• Build and nurture relationships with lease clients
• Discover upgrade and renewal opportunities
• Follow up through phone, email, and more
• Provide detailed lease information and options

Requirements:
• Strong background in automotive sales
• Superior communication and interpersonal skills
• Exceptional organization and follow-up abilities
• Clean Class 5 driver's license
• Willingness to work on evenings and weekends

Support customers through their leasing journey at Titanium Ford while contributing to the dealership's ongoing success.
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📌 Customer-Focused Lease Renewal Manager (British Columbia)
🏢 Titanium Ford
📍 British Columbia