Join a world-class team in Oshawa ON, as a Health Claims Specialist! At Concentrix, we're looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world's best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your recent career starts here. (Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns " World's Best Workplaces ", " Best Company Culture ", and " Best Companies for Career Growth " awards every year? Then a Back Office Claims Support position at Concentrix is the right place for you!
CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE As a Health Claims Specialist, you'll:
Handle inbound claim requests (dental, drug, health and vision)

Manually adjudicating inbound claims





Retrieve approved reimbursement amounts and create settlements

Effectively close reimbursement requests in a timely manner

YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Health Claims Specialist role include:
Must be at least 18 years of age or older

Must possess minimum High School Diploma or equivalent

Working hours Mon-Fri 9am-5pm EST

Call Center experience is an asset

Claims processing experience Preferred

Minimum of 1 year customer service experience (retail, restaurant and/or call center) Preferred

Ability to work in a fast-paced environment with extreme attention to detail and ownership

Advanced computer proficiency (including knowledge of windows-based applications)

Excellent written and verbal communications and typing skills required

Mandatory attendance throughout the training period required

Demonstrates excellent communication skills and ability to have critical conversations with individuals while maintaining a professional environment

Prioritizes work to meet multiple deliverables and deadlines

WHAT’S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
The base wage for this position is $21.75

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📌 Health Claims Specialist (On-Site) (Ontario)
🏢 Concentrix
📍 Ontario