ICS Northland Village Ltd. | ICS Northland Village Ltd.
5111 Northland Dr NW
Calgary, AB T2L, CAN

Description Italian Centre Shop is currently recruiting for a Full-Time Cafe Clerk to join our growing team at our Northland Village location : Northland Village Mall, Unit 501, 5111 Northland Drive NW, Calgary, Alberta .
Want to enjoy a free lunch every shift and a yearly bonus?
Join us in our mission to Connect community through food and cultural experience. Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job
What We Offer
Free lunch with most shifts
Yearly bonus
Onsite parking
Health & Dental advantages for full time employees
Opportunities to learn and grows
Monday to Sunday Availability
Shifts vary between 7:00 a.m. till 9:15 p.m.
Mornings, Mid-day, Evenings, Weekends, and Holidays Required
What You'll Be Doing
Prioritize providing exceptional customer service to deliver a positive customer experience thereby cultivating a positive reputation for the company and fostering customer loyalty.
Welcoming customers to the caféand accepting orders and payments
Answering customer questions by highlighting the differences between items and brew methods
Using manual and electrical appliances to prepare various styles of coffee
Preparing and packaging foods such as sandwiches, baked goods,



and gelato
Taking inventory and replenishing items in display cases, at tables, or behind the counter
Cleaning work and dining areas; cleaning tables, emptying trash, and sanitizing equipment and utensils
Promoting products and services that the Italian Centre Shop offers
Follow company's food safety standards
Working in as part of a fun, high-energy team
Other duties as required
Physical Requirements
Long periods of standing and walking
Frequent bending and twisting
Manual and repetitive tasks
We are willing to train the right candidate,but most successful candidates have these:
High School or GED from an accredited school system or program is preferred
2+ years of experience in a fast-pacedcustomer service role
1+ years of experience in a caféenvironment
Skills and Abilities
Excellent listening skills and communication skills, both verbal and written
Ability to work under pressure, while maintaining a professional image at all times
Work independently with little direct supervision
Have a well-balanced concern for both task and people
Have a genuine concern for needs of customers
Work Conditions
Position requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays.
Position also requires employee to work with challenging customers and/or situations.

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📌 Cafe Clerk (Alberta)
🏢 Italian Centre Shop Northland
📍 Alberta