Elevate employee experiences at CIBC as a Senior Consultant, focusing on access management within Service Request Management. Use your expertise to lead project discussions and enhance service delivery.

In this role, you'll manage request provisioning and access management, ensuring that business requirements translate into operational excellence. Your experience in Identity and Access Management will be essential as you collaborate with cross-functional teams to execute projects effectively. Join CIBC's dynamic work culture where your contributions matter.

Key Responsibilities:
• Lead project discussions with internal stakeholders and partners
• Translate project requirements into effective implementation plans
• Support service performance and escalate issues as needed




• Configure workflows in Service Now to enhance user experience
• Ensure compliance with audit and risk management standards

Requirements:
• 8+ years of experience in access provisioning
• Solid knowledge of Identity and Access Management concepts
• Proficient in Service Now and Power BI
• Excellent communication skills for Executive presentations
• Ability to manage multiple priorities in a dynamic environment

Contribute your technical expertise and project leadership skills to improve access management services at CIBC.
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📌 Senior Consultant in Access Management (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario