Step into a rewarding role with Compugen as a Deskside Support Analyst in Surrey, BC. Deliver exceptional onsite technical support, resolving user issues while ensuring top-notch customer service.

As a Deskside Support Analyst, you will provide face-to-face technical assistance to end users. This role emphasizes strong troubleshooting skills across platforms including hardware, software, and networking. You will assist with device onboarding, replacements, and maintaining a knowledge base to streamline operations.

Key Responsibilities:
• Provide onsite face-to-face support to end users
• Troubleshoot hardware, software, and networking issues
• Assist users with onboarding and device replacements
• Respond to Helpdesk calls during peak times
• Track and document known issues and service requests

Requirements:
• Experience with Office 365 and Active Directory
• Knowledge of ITIL V4 preferred
• Robust troubleshooting and communication skills
• Valid driver’s license and vehicle for local travel
• Ability to lift heavy equipment when needed

Bring your tech skills and passion for customer service to Compugen’s supportive culture in Surrey!
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📌 Onsite Deskside Support Analyst at Compugen (British Columbia)
🏢 Compugen
📍 British Columbia