Elevate your customer service skills with Provident Energy Management Inc. as a Customer Care Representative in Vaughan, ON. This full-time, 6-month contract role focuses on service excellence and customer satisfaction.

In this position, you will support call center functions while engaging with customers to address inquiries and manage past due accounts. Your mission is to uphold high service standards and ensure that all customer needs are met under the guidance of the Customer Care Supervisor. You will have the opportunity to collaborate with internal teams to resolve issues and contribute to a supportive environment.

Key Responsibilities:
• Respond quickly to customer inquiries via phone and email
• Contact past due customers for payment arrangements




• Handle and resolve complaints while ensuring policy adherence
• Process Move In/Out service orders accurately
• Maintain thorough records of customer interactions

Requirements:
• 1-2 years in high-volume contact center roles
• Solid communication and adaptability skills
• Experience with MS Office and CRM tools preferred
• Ability to manage multiple tasks in a fast-paced setting
• Reliable internet for potential remote work

Support customer satisfaction and enhance your communication skills in this vital role at Provident Energy.
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📌 Customer Care Representative at Provident Energy (Ontario)
🏢 Provident Energy Management
📍 Ontario