Elevate your customer service skills with Propel as a Payment Solutions Advisor. This role emphasizes strong communication and professionalism while managing a high volume of inquiries in a dynamic fintech workplace.

Propel is seeking a dedicated advisor to manage inbound and outbound customer interactions. You'll utilize web-based applications and provide solutions to rehabilitation of customer accounts. Strong work ethic, attention to detail, and a customer-service mindset are crucial in this fast-paced role. Spanish language skills will give you an advantage as you build customer confidence and foster relationships.

Key Responsibilities:



• Respond to inquiries across multiple communication channels • Use applications for customer investigation and verification • Answer and clarify customer questions promptly • Rehabilitate accounts in arrears with empathy • Follow up on non-responsive accounts to ensure resolution

Requirements: • Strong work ethic and customer service orientation • Ability to manage large call volumes efficiently • Excellent communication skills, Spanish preferred • Detail-oriented with a professional demeanor • Previous call center experience is an asset

Become a key player in helping underserved consumers access credit with Propel. #J-18808-Ljbffr

📌 Customer-Focused Payment Solutions Advisor (Winnipeg)
🏢 Propel Holdings
📍 Winnipeg