Become a Front Desk Service Representative with UBC, providing essential customer service and support at residence front desks. This role emphasizes safety, community engagement, and effective communication.

UBC is seeking a dedicated Front Desk Service Representative to enhance residence life within student housing. This role requires excellent customer service skills while managing check-ins, handling emergencies, and maintaining safety protocols. You'll be the first contact for residents and guests, fostering a sense of belonging in the community while ensuring smooth day-to-day operations.

Key Responsibilities:
• Serve as the first point of contact for residents and visitors
• Manage student housing database including check-ins and key regulations




• Handle emergencies effectively and adhere to university policies
• Oversee key inventory and ensure accurate key sign-outs
• Monitor residence property and report any safety concerns

Requirements:
• Experience in customer service or administrative roles
• Ability to handle emergencies with confidence
• Robust communication skills, both verbal and written
• Familiarity with databases and report keeping practices
• Organizational skills and attention to detail

Showcase your customer service experience and community spirit as a Front Desk Service Representative at UBC.
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📌 Front Desk Representative at UBC (British Columbia)
🏢 UBC
📍 British Columbia