Service Administrator - Temporary Full-Time
Fraser Valley Fire Protection Ltd. — Abbotsford, BC
Six-month term assignment, full-time, with potential to extend or become permanent
Monday to Friday, 8:00 am to 4:30 pm, in-office
The job
Fraser Valley Fire Protection services fire and life safety systems for customers across the Fraser Valley and beyond.
The Service Administrator supports the office team with invoicing completed jobs, building estimates, booking appointments, and keeping records current. Data entry and digitizing records will also be a large part of this assignment.
Responsibilities Invoicing Enter completed labour and parts codes into sales orders
Gather information from sales orders and service reports
Send invoices and service reports to customers
Estimates Review service reports to determine what needs quoting
Enter parts and labour codes into an estimate
Send the estimate to the customer for review
Follow up to confirm they received it and understand it
Scheduling Review customer and site information before booking
Contact customers with a service date




Create work orders and calendar entries in INFOtrac and ServiceTrade
Prepare paperwork and service reports for technicians
Check for outstanding estimates that can be scheduled alongside a visit
Records Data-entry and digitization of existing records.
What we're looking for No specific credential or fire protection background required. We do want to see that you can:
Enter detailed data accurately from paper, PDF and verbal sources.
Handle customer phone and email contact about billing, quotes or bookings, including difficult calls
Work inside a job management, accounting, ERP or CRM system of any kind
Manage several small tasks on different timelines
Catch errors in paperwork and follow up to get the right answer
Helpful but not required: service administration in trades or construction, fire protection or alarm industry experience, familiarity with INFOtrac or ServiceTrade, accounts receivable exposure.

#J-18808-Ljbffr

📌 Service Administrator - Temporary Full-Time (British Columbia)
🏢 Fraser Valley Fire Protection
📍 British Columbia