Summary of Duties The PAA is responsible for staffing, scheduling, payroll and other administrative support as required to the Neonatal Intensive Care Unit and Neonatal Follow up clinic.
Qualifications/Skills One year of Community College-Medical Terminology course preferred
One year of Administrative/Business experience required, in a health care setting preferred
Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute.
Advanced computer skills with a high degree of accuracy.
Demonstrated knowledge and experience of ESP staff scheduling and payroll Outstanding Customer Service Skills Essential.
Ability to organize work effectively,



and work at a fast pace in an unpredictable setting that requires the ability to manage multiple tasks.
Excellent problem-solving skills, ability to deal with conflict and communicate appropriately with staff and families.
Demonstrated understanding and ability to work in an interprofessional team environment.
Demonstrated understanding of collective agreements including ONA, SEIU clerical and service collective agreements
Candidates who have successfully completed the Hospital's PAA training and have been confirmed in the PAA role will be given priority consideration.

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📌 Patient Administrative Associate - Neonatal Intensive Care Unit - Casual 2026-18567 (Ontario)
🏢 Sunnybrook Health Sciences Centre
📍 Ontario