Join Prospera Credit Union as a Member Service Specialist focused on customer relations and financial solutions. Your role will be critical in addressing customer inquiries and enhancing member experiences across services.

As a Member Service Specialist, you will engage with customers, build rapport, and proactively address their banking needs. Your contributions will extend to handling inquiries and recommending personalized financial products while supporting community initiatives and internal collaborations.

Key Responsibilities:
• Greet customers and address their inquiries promptly
• Discover needs and propose suitable financial solutions
• Refer customers to appropriate team members and partners
• Manage member banking needs through insightful conversations
• Document sales and service activities in CRM systems

Requirements:
• Experience in banking, credit unions, or advisory sales
• Excellent negotiation and communication skills
• Robust desire to learn and assist customers
• Familiarity with financial products and systems
• Team-oriented and relationship-focused mindset

Harness your skills to deliver exceptional service and support at Prospera.
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📌 Customer-Focused Member Service Specialist (British Columbia)
🏢 Prospera
📍 British Columbia