Receptionist Alouette Addictions Services Society Fraser Valley Maple Ridge, BCcloses in 3 days (Wed, 15 Jul) part time • 23.89/hr + Full Extended Benefits Following 488hrs of ProbationFacility: Alouette Addictions Services #106 22838 Lougheed Hwy Maple Ridge, BC V2X 2V6Job Title: Receptionist Classification: RPT; Approx 15.5hrs/wk.Grid Level: 1; $23.89/hr.; Community Subsector Association; (CBA) Hours of work/shifts: Monday 4:30-8:30pm; Tuesday 8:30am-12:30pm; & Friday 8:30-5pm. However, shifts may vary depending on the need of the Agency. Benefits: Full extended benefits following 488hrs of probationReports to: Medical Office Manager**Job Summary**The Receptionist reports to the Medical Office Manager and is responsible for support services for the Agency. **Duties & Responsibilities**The initial contact for community resource professionals and referral contacts.• Maintain professional, respectful, friendly and non-judgmental interactions with clients.• Maintain and be familiar with up-to-date information on community resources, referral process, eligibility, current waitlists and referrals to other services.• Maintaining & keep resource information updated & supplied on Waiting Room Shelf.• Answer phones and check voicemails. Assess and relay telephone messages to staff, as well as notify Counsellors & Outreach Workers of client inquiries. Keeping the phone system updated with current Staff Directory.• Schedule clients in appointment book to see counsellors and create monthly counsellor schedules by the 1st of each month. Ensure all groups & drop-ins are covered & facilitated by a counsellor.• Enter Group Attendance into CAMS Data Base before the end of the week. All hardcopies are filed in the appropriate binder.• Refill Harm Reduction cupboards, order supplies,



distribute harm reduction supplies to clients & prepare Stericycle for pick up.• Assist Rig Dig Members with supplies, Hot Spots, recording information & payment.• Maintaining proper cash handling procedures & documentation, including providing receipts.• Update Group Schedules & Email monthly to our Community Partners.• Managing Social Media Accounts & Website information weekly.• General Housekeeping duties.• Provide administrative/secretarial support with faxes & filing of clinical files.• Oversee office operations and assisting staff with equipment and supplies.• Adhere to confidentiality agreements.• Other related duties as assigned by the Executive Director/Office Manager**Qualifications:**• Completion of secondary school.• One-year related office education or training experience.• Narcan training, First Aid & Harm Reduction 101.• Clean Criminal Record Check. **Skills & Abilities:**• Good knowledge of standard office procedures and equipment.• Ability to deal with clients in a professional, empathetic manner, both in person and over the phone• Ability to handle high stress crisis calls in a professional manner• Ability to work independently and/or as part of a team in a co-operative, supportive and congenial manner• Ability to multi-task & work well under pressure.• Ability to take initiative and be flexible• Excellent organizational, interpersonal and verbal and written communication skills• Knowledge of computer skills, e-mail and internet.• Knowledge of secure handling hazardous waste & precautionary procedures.• Physical ability to carry out the duties of this position.How to ApplyPlease mention you saw this posting on WorkInNonProfits.ca.**Contact Details** Karen Silva, Office Manager [email protected] Alouette Addictions Services Society, #201 22477 Lougheed Hwy, Maple Ridge, BC (phone hidden)
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📌 Receptionist (British Columbia)
🏢 Workinnonprofits
📍 British Columbia