Join DEPT® as an Account Director focusing on operations in Toronto. This is a 12-month FTC to oversee client portfolios and enhance operational strategies.
In this pivotal role within DEPT®'s Global Studios, you'll lead the operational aspects of our North American accounts. You'll take charge of client revenue management, team integration, and driving improvements in client partnerships. Your efforts will be crucial in maintaining high service levels and enabling rapid issue resolution.
Key Responsibilities:
• Manage operational aspects of client SOWs and renewals
• Foster solid engagement with key clients in North America
• Oversee recruitment and team onboarding processes
• Work closely with leadership on scalable operations
• Identify and drive growth within existing client accounts
Requirements:
• Proven expertise in digital agency operations
• Strong background in resource management and forecasting
• Experience building teams within client organizations
• Exceptional relationship management skills
• Highly organized with a results-driven mindset
Help shape the future of digital marketing and operations at DEPT®.
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