At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping each person build meaningful connections and live their best lives.Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities.

YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work setting where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well-being.

Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.
Join one of Canada’s top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.

Job Opportunity
Developmental Services Case Manager
Two Full-Time Contracts to August 2027 (with the possibility of extension or becoming permanent)

Status: Full-Time, Contract

Starting Hourly Rate: $32.13/ Hour

Office Hours: Monday - Friday - 8:30 am - 4:30 pm, 35 Hours per week

Location: Aurora, Ontario L4G 3S9

Office Expectations: This position requires:

A minimum of one in-office day per month to provide team coverage

Attendance at additional in-office meetings, training sessions, supervision meetings, and all-staff events as required

Applicants must reside within a reasonable daily commuting distance of the office and/or assigned service area and be able to attend the office as required for operational needs

Posting Closes: Wednesday,



September 2 at 4:00 pm EST

Job Description
The Developmental Services Case Manager, as part of a team serving York Region is responsible for providing intensive case management, advocacy, and support services to individuals aged six and older with developmental disabilities and/or dual diagnosis (developmental disability and mental health).

The primary function of this role is to support children, adults, and their families through a person-centered approach to service delivery, assisting clients in navigating the developmental services system, identifying and accessing appropriate community resources, and exploring available support options. Responsibilities include conducting needs assessments, developing and coordinating individualized service plans, facilitating referrals, and supporting skill development to enhance independence, community participation, and overall quality of life.

Position Requirements

Bachelor’s degree in social work or related discipline (i.e. Health Sciences)

Experience:

Minimum three years directly related front line experience

Experience working with individuals who have developmental disabilities is essential

Experience in assisting people to develop independent living skills and plan for more independent living is an asset

Crisis prevention and intervention experience

The ability to demonstrate sound clinical judgment





Familiarity with the local service system and its providers is required

Strong analytical, problem solving, conceptual, and facilitation skills

Excellent oral and written communication skills

Ability to use a variety of software tools, including Microsoft, Data Base, Internet and Email

Ability to maintain strict confidentiality of Agency information

Travel within the geographic area of York Region

Working conditions -Office work, public sites, service user home environments, and travel with and without service users

Second language is considered an asset

An understanding of cultural diversity is considered an asset

The successful applicant will be required to provide a police clearance that meets agency standards

A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation.

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.

Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.

#J-18808-Ljbffr

📌 Developmental Services Case Manager (Ontario)
🏢 Your Support Services Network
📍 Ontario